A good working relationship between agency and client is critical to a projects success. Many new clients come to us with questions about what to expect when working with an agency. So, we’ve put together a few tips for best practices explaining our culture and to help us all get started.



Be ready to roll up your sleeves! The client – agency relationship requires an equal amount of time and dedication on both sides to be successful. We are here to help you build a better brand and to reach your audience. Our efforts are only successful when clients support our work by providing their customers with the best possible service they can offer.

Know your budget and understand how billable time works. We are a service based agency, our rates are quoted on an hourly or retainer basis – depending on the scope of the project. We want to make the best use of your money and not be inundated with busy work. Our professional services will help your business grow, but we can’t run your business for you.


​Be a great client – We’re a fun, dedicated group of professionals that love working on inspired projects and really love working with clients that: Have a Terrific Attitude • Bring us Fun Projects • Have Realistic Expectations • Trust us to Take the Lead